Goods inwards and returns

High customer satisfaction is important to us!

Do you have an instrument that you would like to send to us? Simply select the appropriate goods inwards and returns form so your order is processed faster. Are you unsure which form you should use? No problem – the following forms are available:

When completing them, please note:

  • Fill in the applicable form completely.
  • Coloured fields are required fields.
  • Please note the serial number.
  • For contaminated instruments, it is imperative that the process medium is stated (if required, with safety data sheet). We reserve the right to refuse to accept unmarked packages.
  • Within a short time, you will receive confirmation via e-mail of the receipt of your return shipment along with a returns number (DE1100...), or a complaint number (R011...).
  • Please mark the packet on the outside with the shipping label we send you and enclose the return documents DE110 / R011 with the goods.
  • With WIKA collection, the goods are usually collected on the next working day by our preferred service provider, at the time specified by you in the form. This collection is only available within Germany and happens without any written collection order, since in sending the form, a digital order has already been placed with our shipping service provider.
  • For any further questions please always refer to your sales contact at WIKA.